Audience: Affiliate partners using the Credit Hero Score Affiliate Program.
Table of Contents
Must Haves:
Before getting started, make sure you have:
An active Credit Hero Score affiliate account
What are dunning emails?
Dunning emails are automated payment reminder emails sent to your clients when their subscription payment is past due. You do not need to manually follow up as the system handles it for you.
This feature delivers three key benefits:
Fewer delinquent accounts: Automated reminders reduce late payments and support a healthier cash flow.
Better commission retention: Timely payment prompts help protect your earned commissions.
No manual follow-up: The system chases overdue payments so you don't have to.
How can I notify my clients about past-due payments?
Once a client's payment becomes past due, Credit Hero Score automatically sends a series of gentle reminder emails prompting them to update their payment information.
Clients attempting to access their account while it is delinquent will be directed to a payment screen to resolve the balance before continuing.
What happens after 28 days
Important: If a client's account remains past due for 28 days after the first reminder, it will be automatically closed.