Online Privacy Protection

In this article, you will learn about:

Online Privacy Protection is already built into Credit Hero Score. If you have clients enrolled in Credit Hero Score, you're ready to start offering it today.

Online Privacy Protection (OPP) is a service built into Credit Hero Score (CHS) that finds and removes your clients' personal information from data broker sites — automatically and on an ongoing basis.

Data brokers are companies that collect personal information — home addresses, phone numbers, dates of birth, email addresses, and more — and sell it to anyone willing to pay. That includes telemarketers, scammers, identity thieves, stalkers, and doxxers.

OPP works in three steps:

OPP also monitors the dark web for compromised credentials, alerting clients if their email or password has been exposed in a breach.

The first scan is free. Clients run it directly inside their Credit Hero Score dashboard and see exactly what's exposed before they're asked to enroll.

For clients actively rebuilding their credit, data exposure is a direct threat to their progress. Identity thieves use exposed personal information to open fraudulent accounts — which can undo months of credit repair work overnight.

Beyond identity theft, exposed data creates real-world risks: scam calls, phishing emails, and, in more serious cases, stalkers and doxxers who use publicly available addresses and phone numbers to find and harass people.

67% of Americans understand little to nothing about what companies do with their data (Pew Research, 2023). Most of your clients don't know their information is already out there — or how easy it is to buy.

Only 3% of people have ever successfully removed their own data from broker sites (Ghostery, 2024). The other 97% are exposed, and manual removal is virtually impossible to maintain because brokers re-list data within weeks.

OPP handles all of it automatically, continuously, for as long as a client is enrolled.

Every client you enroll in OPP generates a recurring monthly commission for as long as they stay enrolled.

Unlike credit repair, privacy protection has no natural endpoint. A client who enrolls in OPP can stay enrolled indefinitely — which means your commissions keep coming in long after the repair work is done.

OPP gives you a reason to maintain a relationship with clients at every stage:

Clients on Protect Plans remain active Credit Hero Score members. That means their credit score continues to be monitored. If their score drops or a new issue appears, you have a natural, data-driven reason to re-engage them — and bring them back into an active repair plan.

Because ProtectLite and ProtectMax don't include the 3-bureau credit reports, they're more affordable than ScoreMax plans — making them an easy transition for clients who no longer need full repair services.

Note: CROs can change a client's plan to ProtectLite or ProtectMax directly from their affiliate portal, with the client's consent.

You don't need a complicated pitch. The free scan does the selling for you.

Key talking points:

You don't have to do all the heavy lifting. CHS has several built-in mechanisms to drive OPP enrollment on your behalf.

CHS sends a series of emails to your enrolled members introducing OPP, explaining the threat, and driving them to run their free scan. These go out automatically — no action required from you.

Every CHS member sees the Online Privacy Protection widget in their dashboard with a direct Start Scanning call to action. It's the first touchpoint most members will have with OPP.

If a client tries to cancel their CHS plan, the cancellation screen automatically presents Protect Plans as lower-cost alternatives. CHS shows ProtectMax first — giving your client the best-value offer while maximizing your commission — followed by ProtectLite as a second option to catch clients who need the lowest possible price point.

You don't have to be in the room — CHS handles the downsell on your behalf, giving your clients a reason to stay and keeping your commission intact.

Do I need to do anything to set this up?

No. OPP is already available inside Credit Hero Score. Your clients can run their free scan at any time by logging in and clicking Start Scanning in the OPP widget.

Which clients are eligible for the OPP add-on?

The OPP add-on is available to clients on ScoreMax plans. Clients on Protect Plans already have OPP included.

When should I offer ProtectLite vs. ProtectMax?

Both are designed for clients who have completed credit repair or are considering canceling. ProtectMax includes enhanced features at a slightly higher price. Either plan is a natural transition that keeps the client active and your commission intact.

What happens to my commission if a client downgrades plans?

Your commission adjusts to match the client's new plan. If a client moves from ProtectMax ($3.75/month) to ProtectLite ($2.50/month), your commission updates accordingly. You continue earning as long as they remain enrolled.

Can I see which of my clients are enrolled in OPP?

Yes. You can search and filter for OPP clients directly in your CRO dashboard.

What if a client wants to come back to credit repair later?

Because Protect Plan clients remain CHS members, their credit score is still being monitored. If their score changes or new issues arise, you'll have the data to re-engage them and move them back into an active repair plan.

Where can clients run the free scan?

Directly inside their Credit Hero Score dashboard — look for the Online Privacy Protection widget and click Start Scanning.